Refund policy

NO REFUNDS.  We will offer an EXCHANGE or STORE CREDIT. All inquires should be made within 7 days of delivery. We WILL NOT accept any unauthorized returns or exchanges.

ALL SALE ITEMS ARE FINAL SALE.

NO RETURNS OR EXCHANGES ON SWIMWEAR.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, no makeup and with tags. You’ll also need the order number.

To start a return, you can contact us at Jamiela@Shopfancynancyscloset.com. Please note that returns will need to be sent to the following address: [300 MAIN STREET, STE 21, MADISON NJ, 07940] 

Customers are responsible for the shipping cost of returned items. Customers will receive an email once the store credit gets processed which will usually take 2-5 days within receipt of the items. There will be an invoice provided to you via email of  shipping cost of the new item. 

You can always contact us for any return question at Jamiela@Shopfancynancyscloset.com or call us at (551) 727-8210.

Damages and issues
Please contact us immediately with any quality concerns at Jamiela@shopfancynancyscloset.com.